Frequently Asked Questions
Want to know more about our packing and moving services? Read these common questions and answers. If you still have doubts, contact Aone Packer. We are here to help you with home shifting, office relocation, goods transport, and vehicle transport.
What types of relocation services does Aone Packer offer?
Aone Packer offers home shifting, office relocation, vehicle transport, and goods delivery. We also handle long-distance and international moving services.
Can Aone Packer handle overseas relocations?
Yes, Aone Packer provides international relocation services. We handle packing, shipping, customs clearance, and delivery to your new home.
What measures does Aone Packer take to protect fragile items?
We use strong packing materials like bubble wrap and solid boxes. Our team packs fragile items carefully to keep them safe during goods transport.
Is temporary storage available with Aone Packer?
Yes, we offer short-term and long-term storage services. Our storage is safe, clean, and climate-controlled for your peace of mind.
Does Aone Packer provide vehicle transportation services?
Yes, we offer vehicle shifting for cars, bikes, scooters, and more. Your vehicle is moved safely and delivered on time to your new address.
How can I book a moving service with Aone Packer?
You can book our packing and moving services online or by phone. Our support team will guide you with the full booking process.
What details do I need to provide when booking a move?
Please share your moving date, pickup and drop location, list of items, and type of service needed like home shifting or vehicle transport.
What payment options does Aone Packer accept?
We accept cash, credit cards, UPI, and bank transfers. You can choose the payment method that is easiest for you.
Is an upfront deposit required for booking?
Yes, we take a small advance to confirm your booking. The remaining amount is paid after the moving service is completed.
What is Aone Packer's policy on cancellations?
You can cancel your booking up to 48 hours in advance without any fee. After that, a small cancellation charge may apply.
How are refunds handled if I cancel my service?
We offer full or partial refunds based on when you cancel. Please read our cancellation policy on the website for full details.
Can I reschedule my moving service?
Yes, you can change your date at no extra cost if you inform us 48 hours before the move. Later changes may have a small fee.
What should I do if my belongings are damaged during the move?
If damage happens, contact us right away. We offer moving insurance options and will help you with the claims process step by step.
What distance does Aone Packer cover for moving services?
We offer local shifting, domestic moves, and international relocation. Aone Packer covers all major cities and towns in India and abroad.
Do you offer packing supplies for self-packing?
Yes, we provide boxes, tapes, wraps, and all packing materials. We can deliver them to your home before the move if you want to pack by yourself.
Can I track the progress of my move?
Yes, we provide live tracking. You can see where your goods are at any time during the relocation process using our tracking system.
How early should I book my move?
We suggest booking at least 3 to 4 weeks in advance. Early booking helps us plan better and gives you more choice of dates.
