Privacy Policy | Aone Packer

Aone Packer are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect the information you provide to us. By using our website or services, you agree to the practices described in this policy.

Information We Collect

Personal Information

We collect personal information that you provide to us when you use our services or interact with our website. This information may include:

Your name, address, phone number, and email address.
Payment information, such as credit/debit card details or bank account information.
Details of your moving requirements, including the location, date, and items to be moved.
Any other information you choose to provide during your interactions with us.

Non-Personal Information

We may also collect non-personal information automatically when you visit our website. This information may include:

Your browser type, operating system, and browsing history.
Information about your usage of our website, such as pages viewed and links clicked.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services. Specifically, we may use your information for the following purposes:

To process and manage your bookings and payments.
To communicate with you regarding your bookings, inquiries, or feedback.
To personalize your experience on our website and improve our services.
To analyze usage patterns and improve the functionality of our website.
To send you promotional materials, newsletters, or other marketing communications (you can opt-out at any time).
To comply with legal obligations and enforce our terms and conditions.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with third parties in the following circumstances:

With service providers who assist us in operating our business, such as payment processors, logistics partners, and IT service providers.
With legal authorities if required by law, to protect our rights or to comply with a legal process.
In connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of the transaction.

Data Security

We take the security of your personal information seriously and implement appropriate measures to protect it from unauthorized access, loss, or misuse. These measures include:

Using encryption technologies to protect sensitive information during transmission.
Implementing secure access controls to limit access to your information.
Regularly reviewing and updating our security practices to address new threats and vulnerabilities.

Despite our efforts, no data transmission over the internet or storage system can be guaranteed to be 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

Your Rights

You have certain rights regarding your personal information, including the right to:

Access and request a copy of the personal information we hold about you.
Request the correction or deletion of inaccurate or incomplete information.
Withdraw your consent to the processing of your information (where consent is the legal basis for processing).
Object to the processing of your information for direct marketing purposes.
Request the restriction of processing under certain circumstances.
Request the transfer of your personal information to another service provider (where technically feasible).

If you wish to exercise any of these rights, please contact us using the contact information provided below. We may require you to verify your identity before processing your request.

Retention of Information

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When your information is no longer needed, we will securely delete or anonymize it.

Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we will notify you of significant changes by email or through our website. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

We are committed to addressing your concerns and resolving any issues you may have regarding your privacy.