Terms and Conditions

Terms and Conditions govern your use of our services and website. By accessing or using our services, you agree to be bound by these Terms and Conditions. Please read them carefully before using our services.

Acceptance of Terms

By using our services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, you may not use our services. These Terms and Conditions apply to all visitors, users, and others who access or use the service.

Services Provided

Aone Packer provides professional packing and moving services across India, including residential moving, office relocation, vehicle transportation, packing, unpacking, loading, unloading, and storage solutions. Our services are subject to availability and may vary based on location.

Booking and Payment

To book our services, you must provide accurate and complete information. Payment for services must be made in full as per the terms agreed upon during the booking process. We accept various payment methods, including credit/debit cards, bank transfers, and cash. Failure to make payment may result in the cancellation of services.

Cancellation and Refund Policy

You may cancel your booking with Aone Packer by providing written notice at least 48 hours before the scheduled service date. Cancellations made within 48 hours of the service date may incur a cancellation fee. Refunds will be processed based on the timing of the cancellation and the terms agreed upon at the time of booking.

Liability and Insurance

Aone Packer takes every precaution to ensure the safety and security of your belongings during the moving process. However, we are not liable for any loss, damage, or delay caused by unforeseen circumstances, including but not limited to natural disasters, accidents, or third-party actions. We offer optional insurance coverage for your goods during transit. It is the customer's responsibility to purchase appropriate insurance if desired.

Customer Responsibilities

Customers are responsible for ensuring that all items to be moved are properly packed and labeled. Fragile or valuable items must be disclosed to our team before the move. Customers must also ensure that access to the property is clear and safe for our team to perform their duties. Any delays or additional costs incurred due to the customer's failure to meet these responsibilities may result in additional charges.

Use of Website

By accessing our website, you agree to use it for lawful purposes only. You are prohibited from using our website in a way that could damage, disable, overburden, or impair the site or interfere with any other party's use of the website. Unauthorized access to our website, including hacking or defacing, is strictly prohibited and may result in legal action.

Privacy Policy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our services, you consent to the collection and use of your information as outlined in our Privacy Policy. We recommend that you review our Privacy Policy to understand our practices fully.

Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Aone Packer or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or use any content from our website without our prior written consent.

Modifications to Terms and Conditions

We reserve the right to modify or update these Terms and Conditions at any time without prior notice. It is your responsibility to review these terms periodically. Continued use of our services after any modifications constitutes your acceptance of the updated terms.

Termination of Services

Aone Packer reserves the right to terminate or suspend access to our services at any time, without notice, for conduct that we believe violates these Terms and Conditions or is harmful to other users, us, or third parties, or for any other reason as we see fit.

Governing Law and Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising out of or related to these Terms and Conditions or our services will be subject to the exclusive jurisdiction of the courts in [Your City], India.

Limitation of Liability

In no event shall Aone Packer, its directors, employees, or agents, be liable for any indirect, incidental, special, consequential, or punitive damages, including, without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of our services.

Indemnification

You agree to indemnify, defend, and hold harmless Aone Packer, its affiliates, and their respective directors, officers, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses, including, without limitation, reasonable legal fees, arising out of or in any way connected with your access to or use of our services or website, your violation of these Terms and Conditions, or your infringement of any rights of another person or entity.

Force Majeure

Aone Packer shall not be liable for any failure to perform its obligations under these Terms and Conditions due to circumstances beyond its reasonable control, including, but not limited to, acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.

Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable by a court of competent jurisdiction, such provision shall be severed from the remainder of the Terms and Conditions, which shall remain in full force and effect.

Entire Agreement

These Terms and Conditions, together with our Privacy Policy and any other legal notices published by Aone Packer on our website, constitute the entire agreement between you and Aone Packer concerning the use of our services and website. Any prior agreements, representations, or understandings are hereby superseded by these Terms and Conditions.

Waiver

The failure of Aone Packer to enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms and Conditions will be effective only if in writing and signed by an authorized representative of Aone Packer.

Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by Aone Packer. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that Aone Packer shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.